Terms & Conditions
The official ground rules for secure drops, instant WhatsApp order confirmations, and hassle-free exchanges across Kenya.
Our Store Policies
01 / Confirmation
02 / Payment
03 / Exchanges
All orders require direct confirmation via WhatsApp before dispatch. Our team will ping you to verify your size and delivery location.
We offer Cash on Delivery across Kenya. Payment must be completed with the courier before unpacking or testing your new gear.
Need a different fit? We accept exchanges within 48 hours of delivery. Items must be unworn, unwashed, and in original packaging.
Need Help?
For immediate support regarding your order or these terms, tap the floating WhatsApp button or drop us a line at orders@vibewear.co.ke. We resolve all exchange requests within 24 hours.
Got questions about sizing, delivery zones, or order status? Our support crew is online daily to assist you.